Ankita Drawss . . . .
sketching stories, painting emotions
Refund and Returns Policy
Refund Policy:
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Refund Eligibility:
Refunds are available for physical prints under the following conditions:- Defective prints
- Damaged art papers or canvas
- Incorrect print or wrong print size
Refunds are not applicable to digital download purchases. If you encounter any issues with your digital file, please contact our support team for assistance.
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Requesting a Refund:
Customers must request a refund within 7 days of receiving the product. To initiate a refund, please email us at [your customer support email] with the following details:- Order number
- Description of the issue
- Photos of the defective or damaged product (if applicable)
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Processing Time:
Refund requests will be processed within 3-5 business days after verification. Once approved, the refund will be credited back to your original payment method.
Cancellation Policy:
Due to the nature of our print-on-demand service, orders for physical prints cannot be canceled once they have been placed, as they are processed immediately by our third-party vendor.
Digital downloads are non-refundable and non-cancellable due to their instant delivery.
For any additional inquiries or support, feel free to reach out to us at [your contact information].